About Waco Hearing Center

A native Texan, Dr. York earned her B.A. from Baylor University and her Doctor of Audiology degree from the University of Texas at Dallas. She has worked as an audiologist in Waco, Texas, since 2009 and has enjoyed helping thousands of patients of all ages improve their quality of life through hearing solutions. In 2021, she founded Waco Hearing Center as a private practice clinic dedicated to continuing this mission.

She loves to help her patients and their families overcome communication challenges by providing them with the knowledge and tools they need to succeed. Dr. York is a fellow of the American Academy of Audiology and is licensed by the state of Texas in audiology. She and her husband, Tad, have two sons and enjoy traveling any chance they get.

Elizabeth Carson, M.S., earned her Bachelor of Science in Speech and Hearing Sciences at Texas Tech University and her Master of Audiology from the University of Texas at Dallas. She returned to her hometown of Waco in 1995 after a few years of working as an audiologist in Dallas. She has over 30 years of experience working as an audiologist, with most of those years working in otolaryngology private practice. 

She and her husband, Chris, have two sons, Joshua and Jacob. In her spare time, she likes to work in her garden and care for her two labradors. Most summers she spends some time in her favorite place, Colorado.  

She regards being an audiologist as a rewarding occupation because she enjoys helping people who struggle with their hearing have a better quality of life.

Tad York is a Waco native. Upon graduation from Waco High, he studied cosmetology and became an accomplished hair stylist and colorist. After 18 years in the hair industry, he found that his excellent customer service and business skills could be very helpful in the family business. He became a hearing aid technician in 2023 and joined Waco Hearing Center full time in 2024. Tad’s hobbies include boating, movies and spending time with family. He and Dr. York have two sons that bring them great joy.

Pamala Connot joined Waco Hearing Center as a patient care coordinator in 2022. Her interest in science and medicine drew her to the growing field of health care. She is compassionate, understanding and enjoys helping patients learn more about their treatment options and choices.

With more than 15 years of prior experience, Pamala previously worked as an MRI tech assistant and medical assistant before taking two years off to be a stay-at-home mom. She’s excited to return to the field and join the Waco Hearing Center team..

Outside the office, Pamala loves spending time with her family and friends, reading and partaking in game nights.

As a patient care coordinator, Taylor Freedman strives to greet everyone who steps into the office with a smile and positive attitude. She appreciates working in audiology because it allows her to help people improve their lives.

Born and raised in Waco, Taylor earned her associate’s degree in general academics from McLennan Community College after graduating from Midway High School. She’s worked in customer service since 2014 and strives to always provide world class care.

Outside of work, Taylor enjoys camping, walking her dog Bruno, hiking and spending time with friends and family.

Jackie Dorrell was born and raised in Waco, Texas. Her journey in the medical field began in audiology in 2008, eventually expanding into various medical specialties over the next 15 years. After taking time off to be a dedicated stay-at-home mom to her three wonderful daughters, Jackie felt the pull to return to the world of audiology—a field that brings her immense joy. Helping patients hear better and ensuring their hearing needs are met is deeply fulfilling for her. There’s nothing quite like hearing a joyful “Yes!” when she asks, “Can you hear me now?”

In her free time, Jackie enjoys being a proud “team mom” cheering for her daughters’ softball and soccer teams, and cherishes spending quality time with her husband, Zach.