About Waco Hearing Center

Where Patients Come First

At Waco Hearing Center, we are passionate about helping patients live life to the fullest. We offer comprehensive hearing health care for both children and adults using the most advanced technologies and quality hearing solutions. Because our focus is on each patient’s unique needs, coming to Waco Hearing Center means that patients get customized care with exceptional follow-up attention, which ensures hearing needs are being met.

Our privately-owned family-run practice believes that our first responsibility is to our patients and their families and that a strong patient-provider relationship is based on honesty and integrity. We seek to build meaningful relationships and trust with everyone we serve. We specialize in diagnostic hearing assessment, counseling in communication and listening strategies, hearing aid and assistive technology recommendations, hearing instrument fittings and ongoing care.

Waco Hearing Center exists to provide exceptional, personalized hearing healthcare throughout the lifespan. Our mission is to promote our patients’ personal and professional well-being by providing patient-centered, comprehensive hearing healthcare.

Your Audiology Team

Dr. Lauren York

Au.D., F-AAA

A native Texan, Dr. York earned her Bachelor of Arts degree in Communication Disorders from Baylor University and her Doctor of Audiology degree from the University of Texas at Dallas. She loves to help her patients overcome hearing difficulties by providing patients with the knowledge and tools they need to succeed. She has worked as an audiologist in Waco, Texas, since 2009 and has enjoyed helping thousands of patients of all ages improve their quality of life through hearing solutions. She has also traveled on humanitarian audiology missions to Panama and Honduras.

Dr. York is a fellow of the American Academy of Audiology. She is licensed by the state of Texas in audiology.

Call Waco Hearing Center at (254) 878-4040 for more information or to schedule an appointment.

Elizabeth Carson

M.S.

Elizabeth Carson, M.S., earned her Bachelor of Science in Speech and Hearing Sciences at Texas Tech University and her Master of Audiology from the University of Texas at Dallas. She returned to her hometown of Waco in 1995 after a few years of working as an audiologist in Dallas. She has over 30 years of experience working as an audiologist, with most of those years working in otolaryngology private practice. 

She and her husband, Chris, have two sons, Joshua and Jacob. In her spare time, she likes to work in her garden and care for her two labradors. Most summers she spends some time in her favorite place, Colorado.  

She regards being an audiologist as a rewarding occupation because she enjoys helping people who struggle with their hearing have a better quality of life.

Call Waco Hearing Center at (254) 878-4040 for more information or to schedule an appointment.

Tad York

Hearing Instrument Technician

Tad York is a Waco native. Upon graduation from Waco High, he studied cosmetology and became an accomplished hair stylist and colorist. After 18 years in the hair industry, he found that his excellent customer service and business skills could be very helpful in the family business. He became a hearing aid technician in 2023 and joined Waco Hearing Center full time in 2024. Tad’s hobbies include boating, movies and spending time with family. He and Dr. York have two sons that bring them great joy.

Call Waco Hearing Center at (254) 878-4040 for more information or to schedule an appointment.

Pamala Connot

Patient Care Coordinator

Pamala Connot joined Waco Hearing Center as a patient care coordinator in 2022. Her interest in science and medicine drew her to the growing field of health care. She is compassionate, understanding and enjoys helping patients learn more about their treatment options and choices.

With more than 15 years of prior experience, Pamala previously worked as an MRI tech assistant and medical assistant before taking two years off to be a stay-at-home mom. She’s excited to return to the field and work with Dr. York.

Outside the office, Pamala loves spending time with her family and friends, reading and partaking in game nights.

Call Waco Hearing Center at (254) 878-4040 for more information or to schedule an appointment.

Taylor Freedman

Patient Care Coordinator

As a patient care coordinator, Taylor Freedman strives to greet everyone who steps into the office with a smile and positive attitude. She appreciates working in audiology because it allows her to help people improve their lives.

Born and raised in Waco, Taylor earned her associate’s degree in general academics from McLennan Community College after graduating from Midway High School. She’s worked in customer service since 2014 and strives to always provide world class care.

Outside of work, Taylor enjoys camping, walking her dog Bruno, hiking and spending time with friends and family.

Call Waco Hearing Center at (254) 878-4040 for more information or to schedule an appointment.

Riley Holland

Graduate Student Clinician

Riley Holland earned her Bachelor of Science in Communication Sciences and Disorders from Oklahoma State University. She was inspired to enter the audiology field after seeing a gap in communication between hearing professionals and people with hearing loss and has a passion for counseling patients and teaching them about their hearing loss. Riley and her husband live on a ranch with three dogs and three horses.

Call Waco Hearing Center at (254) 878-4040 for more information or to schedule an appointment.

Contact Us

For a medical emergency, please call 911.

To request an appointment or to connect with our team, please complete the form. Our team will contact you during our regular business hours.

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